Pinecrest Terrace Community House Food Bank

The Pinecrest Terrace Community House Foodbank location: 

2483 Iris St W, Unit B, Ottawa, ON K2C 1C7

Phone number of Community House

(phone is not answered Monday nights during food bank hours):


Hours of operation:

Every Monday* from 6:00 p.m. - 7:30 p.m

Every Wednesday from 1:00 p.m. - 3:00 p.m.

Every Friday 9:30 a.m. - 11:30 a.m.

*please note, we're closed the first Monday of the month and are closed for all statutory holidays. 


The Pinecrest Terrace Food Bank is a member agency of the Ottawa Food Bank. The volunteers who run the food bank strive to offer a positive experience and make everyone feel welcomed.  On Wednesdays and Fridays volunteers are on hand to serve coffee and tea to visitors. During the colder months, a soup lunch is offered on Wednesdays 12:30 p.m. - 1:30 p.m. to coincide with the food bank hours. The soup is homemade by volunteers and is served by volunteers. We regret that the Community House space is not wheelchair accessible, feel free to contact us to see if/how we can accomodate you. 

How to Determine which Food Bank to Access

As a member agency of the Ottawa Food Bank, the Pinecrest Terrace Foodbank has a designated geographical area that it serves. In order to obtain the services, please visit the Ottawa Food Bank website to find out which member agency of the Food Bank falls within your designated area. Go to Go to the "get-help" section and type in your address (you must type your address exactly as it is written in the example). There is a map below to help identify if the Pinecrest Terrace Foodbank serves your geographical area and a closer image to direct you to the Community House.  If you have any questions about this process please feel free to call us at 613-596-6703. 

First Time Users: What You Need 

To first start using the Food Bank please make sure to bring proof of address and ID for every person in your household. Proof of address is not required for children under 18. For identification you can bring your driver's license, health card or birth certificate. For proof of address it can be any document that has your current mailing address on it, shows your name and the date. For example a hydro bill, lease, phone bill, banking documents, or a letter from a government agency.